Privacy and Policy

Privacy Statement:
Digdeeper, located at Lichtstraat 6, 5611 XA in Eindhoven Netherlands, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:
Lichtstraat 6
5611 XA Eindhoven
The Netherlands
+31 40 3690387
Arthur Wetselaar is the Data Protection Officer of Digdeeper. He can be reached at

Personal data we process:
Digdeeper processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

  • First and last name
  • Address data
  • Phone number
  • E-mail address
  • IP address

Other personal data that you actively provide for example in correspondence and by telephone
Location data
Information about your activities on our website
Information about your surfing behavior across different websites (for example, because this company is part of an advertising network)
Internet browser and device type
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at and we will delete this information.

For what purpose and on what basis we process personal data:
Digdeeper processes your personal data for the following purposes:
The handling of your payment
Sending our newsletter
Calling or emailing you if necessary to carry out our services
To inform you about changes to our services and products
Digdeeper analyzes your behavior on the website in order to improve the website and the range of products and services to match your preferences and needs.

Automated decision making:
Digdeeper makes decisions based on automated processing about things that can (significantly) affect individuals. These are decisions that are made by computer programs or systems, without a person (eg an employee of Digdeeper) in between. Digdeeper uses the following computer programs or systems: Google Analytics, Piwik Pro and Microsoft Clarity for website analysis, AdWords and Microsoft Ads.

How long we keep personal data:
Digdeeper does not keep your personal data longer than strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: As long as it is a customer of ours we will keep the data. If a customer is no longer a customer we will delete the data.

Sharing personal data with third parties:
Digdeeper does not sell your data to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality of your data. Digdeeper remains responsible for this processing.

Cookies or similar techniques we use:
Digdeeper uses functional, analytical and tracking cookies. A cookie is a small text file that when you first visit this website is stored in the browser of your computer, tablet or smartphone. Digdeeper uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. During your first visit to our website, we informed you about these cookies and asked your permission to place them. You can opt out of cookies by configuring your Internet browser to stop storing cookies. You can also delete any information previously stored via your browser settings. For an explanation in Dutch, see:
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Viewing, correcting or deleting data:
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by our company and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. If you wish to exercise your right of objection and/or right to data portability or if you have other questions/comments about the data processing, please send an itemized request to To make sure that the request for inspection is made by you, we ask you to send a copy of your ID along with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. Digdeeper will respond to your request as soon as possible, but at least within one week. Digdeeper would also like to point out that you have the possibility to file a complaint with the Dutch national regulator, the Authority for Personal Data. This can be done via the following link:
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How we secure personal data:
Digdeeper takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not well protected or there are indications of abuse, please contact our customer service or via